1. What are the delivery fees for orders placed on the website?

We offer the following delivery options:

  • Standard Delivery (2-3 Business Days)

    • For orders below $50, a $3 delivery fee will be added to your total.
    • For orders over $50, delivery is free.

  • Aramex Delivery (Within 24 Hours)

    • For an additional $5, you can choose Aramex for delivery within 24 hours, regardless of your order total.
2. How long does delivery take for orders placed on the website?
  • Standard Delivery takes 2-3 business days for most locations.
  • Aramex Delivery guarantees delivery within 24 hours, regardless of the order value.
3. What kind of maintenance services do you offer and what tools do you use?

We offer all kinds of maintenance services for PCs, laptops, and phones. We use the best electronic and modern tools to ensure high-quality service and repairs.

4. How do I request a refund or return an item?

To request a refund or return an item, please contact our customer service team with your order details, and they will guide you through the process.

5. How do I know if a product is compatible with my system?

You can check compatibility by reviewing the product specifications on our website or by contacting our support team for assistance.

6. Do you offer data recovery services?

Yes, we offer data recovery services for hard drives, SSDs, and other storage devices. Contact us for more details and to schedule a recovery service.

7. Can I get a quote before committing to a repair service?

Yes, we provide quotes for our repair services before you commit. Please contact us with the details of the issue, and we’ll provide an estimate.

8. What are your payment options?

Currently, we only accept cash on delivery. For additional payment options, please contact our customer service team.

9. How can I find out about upcoming sales and promotions?

To find out about upcoming sales and promotions, subscribe to our newsletter, follow us on social media, or check our website regularly for updates.

10. Are your products covered by a warranty?

Yes, many of our products come with a warranty. The details of the warranty, including coverage and duration, are provided with each product.

11. What should I do if I accidentally place a duplicate order?

If you place a duplicate order, please contact our customer service team immediately so we can assist with canceling the duplicate order and resolving any issues.

12. What should I do if I have a question about a product?

If you have questions about a product, you can contact our customer service team or check the product details and specifications on our website for more information.

13. Do you offer custom or personalized products?

Yes, we offer custom and personalized products, including custom PCs.

14. How can I reach you if I have additional questions?

You can reach us by contacting customer service through our website, by phone, or via email. Our team is here to assist with any additional questions you may have.

15. What should I do if I receive a faulty or defective product?

If you receive a faulty or defective product, please contact our customer service team immediately with your order details. We will assist you with a replacement.